DVLA warn motorists against using ‘misleading websites’
Fraud prevention experts at Cifas said the DVLA has issued a range of scam warnings affecting thousands of drivers. Scam messages may catch out drivers due to the enticing messages often sent out to vulnerable road users.
Many of the texts claim the driver is “due a refund” on their policy which may fool thousands of drivers struggling financially due to the coronavirus pandemic.
CIFAS said: “The Driver and Vehicle Licensing Agency (DVLA) has issued a warning of scam messages attempting to fool motorists into handing over personal and banking details.
“These scam messages will often claim the driver has overpaid their car tax and is due a refund, or that there has been an issue with payment and they must update their information.”
Anybody who has provided details to one of these scam messages should report a case to Action Fraud or Police Scotland and contact their bank immediately.
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“Phishing emails can also be forwarded to [email protected] and scam text messages to 7726.”
Just days ago, the DVLA posted an extra warning on Twitter with some examples of the messages often sent to road users.
Some of the emails claimed vehicle tax was still “unpaid” or had been “cancelled ” as they encouraged drivers to settle their accounts.
Some of the emails appear to have been sent from DVLA branded emails and even include the official GOV.UK logo in a bid to trick drivers.
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The DVLA said: “New scams crop up all the time and you may be the next target.
“Make sure you use GOV.UK for DVLA services and information.
“Report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious.”
The DVLA revealed there had been a 603 percent increase in reports of fraudulent emails texts and phone calls in the three months to September 2020 compared to the same time last year.
Public reports of email scams saw their biggest rise between July and September 2020 compared to the same three months last year.
Cases jumped from just 603 to over 3,800 in a massive 531 percent increase.
Sally Felton, Doctor of Intelligence and Member Experience for Cifas wanted criminals were “always on the lookout” to take advantage of vulnerable people.
She warned many fraudsters would be looking to use “innovative ways” to steal information during the lockdown.
Ms Fenton said: “Criminals are always on the lookout for the latest vulnerabilities in day-to-day life to take advantage of.
“With the nation back into lockdown, we can be confident they’ll continue to look for new and innovative ways to attempt to steal our personal and financial information – especially with an increasing number of us shopping and transacting online.
‘People need to remain vigilant against these scams and think carefully when responding to any requests by email, text or phone.
“Never click on links provided in emails or texts, or give your personal or financial details to anyone over the phone or on your doorstep – no matter how legitimate the caller appears.
“Remind elderly or vulnerable friends and family about this advice; we have all read stories about people falling victim, so getting these messages out to your loved ones has never been more important than now.”
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